The Online Learning Response Team

The pandemic has challenged higher education institutions to move their courses online quickly. We work with your school to define and execute on an efficient, holistic, and adaptable approach to getting online.

A custom approach to getting online quickly.

The pandemic has challenged higher education institutions to move their courses online quickly. The different statuses of every school do not allow a one-size-fits-all prescription for what to do.

Extension Engine's Online Learning Response Team takes a custom approach to help your institution move online quickly, without losing site of longer-term goals. Benefits include:

  • A team with depth and diversity of online learning knowledge, including strategy, instructional design, and project management.
  • Quick adjustments to internal and external forces related to online learning and COVID-19.
  • Low startup cost and quicker time to start due to a centralized knowledge base.
  • Ability to balance your near-term needs to move online quickly and efficiently with longer-term goals to build lasting online learning infrastructure and capabilities.

Our Approach



Our team assesses the current position of your school, determining what resources you have (personnel, allocated budget, technology), the status of your current courses and programs, and possible risks.


We devise a plan that addresses your specific goals and needs, is efficient as possible given the scale and level of service that must be provided, and integrates existing resources (both digital and human) while creating and providing resources that are needed.


We execute, or help execute, the plan. We may  handle things like decision making, coordination, communication, and course creation. We may hold office hours, lead group training sessions, or help individual faculty members. It all depends on your unique situation 



Case Studies


Small Liberal Arts College

A small liberal arts college with  400 faculty and 1,200 courses needed to get online and ready for fall 2020. Given that leadership did not have a clear understanding of how many faculty wanted help, how many courses needed attention, or the extent of work that might be needed on particular courses

The Online Learning Response team helped them better understand their needs and prepare them for fall 2020.


Large R1 University

The large R1 university determined that they wanted to improve the online course experience for their large freshman-oriented courses in a variety of schools and subject areas. University leadership decided that they would be delivering the courses online no matter whether or not the campus was open

The Online Learning Response team helped them improve fall courses and work with faculty to reduce risk.


Frequently Asked Questions


What does the Online Learning Response Team look like?

The team is made up of experts in strategy, instructional design, and project management, giving you access to depth and diversity of knowledge related to online learning. The small core team sees commonalities and distinctions among and across institutions, and with different backgrounds, projects can be defined and started very quickly and confidently.



We're all set for fall 2020, how else might you help?

Very few schools have announced their plans for January 2021. Most are likely waiting to see what enrollment will look like in the fall. The reason for our pessimism about the return to a normal, face-to-face experience is related to the need for a vaccine as well as the timeline for vaccinating hundreds of millions of people.


Thus, colleges should be preparing for January 2021 online courses just as surely as they are preparing for September 2020 online courses. Further, given the need for revenue, colleges should also be preparing to ramp up their online offerings for Summer 2021 as well.



What does the engagement look like in terms of cost and timeline?

The typical timeline that we’ve seen is from 12–15 weeks from the first day of the engagement until the end. The assessing and planning would take approximately 2–3 weeks while the implementation would take the rest. The cost is generally $10k–$15k per week, depending on what the organization wants done.